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Volunteer Income Tax Assistance

About the IRS Volunteer Income Tax Assistance Program

The IRS Volunteer Income Tax Assistance Program (VITA) offers free tax help to qualified individuals who need assistance preparing their tax returns. Trained community volunteers may help with special credits, such as Earned Income Tax Credit, Child Tax Credit, and Credit for the Elderly or the Disabled. In addition to free tax return preparation assistance, most sites also offer free electronic filing (e-filing). Certified volunteers receive training to help prepare basic tax returns in communities across the country. VITA sites are generally located at community and neighborhood centers, libraries, schools, shopping malls, and other convenient locations.

VITA at UR Downtown

UR Downtown (URD) is one of 13 sites throughout the Greater Richmond area serving as a Volunteer Income Tax Assistance (VITA) site with the United Way of Greater Richmond and Petersburg's metroCASH coalition. For more than a decade, metroCASH has coordinated free tax-preparation services throughout the Greater Richmond region as part of the IRS-sponsored VITA program.

Individuals and families who earned less than $54,000 in 2016 are invited to visit UR Downtown February 7 through April 18 on Tuesdays and Thursdays from 3:45–7 p.m. (except March 7 and March 9) and the following Saturdays from 9:45 a.m.–1:00 p.m.: February 11, February 18, March 18, March 25, April 8, and April 15.  Taxpayers may use My Free Taxes to enter and e-file their own taxes with guidance from a trained coach or have their taxes prepared by a certified volunteer.  This site schedules appointments and accepts walk-ins on Thursdays and accepts walk-ins only on Tuesdays and Saturdays. 

Special Events

Two tax prep events will happen at University of Richmond, Tyler Haynes Commons Room 348 on March 31 and April 14, 8 a.m. to 5 p.m.  Walk-ins are allowed but appointments are encouraged.  Click here to sign up for an appointment.

Contact Us

Questions? Need to schedule an appointment or enroll in financial literacy class? Please call (804) 955-4018 or e-mail